Terms & Conditions

Terms & Conditions

Welcome to Luchiz Beauty.
By using our website or purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our site.

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1. Use of Our Website

By accessing and using this website, you confirm that:
• You are at least 18 years of age or using the website with parental consent.
• You agree to use this site for lawful purposes only.

We reserve the right to refuse service or cancel orders at our discretion, particularly if we believe a customer is violating these terms.

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2. Product Information

We do our best to display product colors, textures, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will reflect the true appearance of the products.

All wigs are handcrafted, and slight variations in texture or color may occur.

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3. Orders & Payment

By placing an order on our site, you agree that:
• All information provided is accurate and complete.
• You are authorized to use the payment method submitted.
• Your order will only be processed once payment is confirmed.

We reserve the right to cancel or refuse any order for reasons including pricing errors, product availability, or suspected fraud.

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4. Shipping

We ship globally from the United Kingdom. Shipping times and fees are displayed at checkout. Please note that international customers are responsible for any customs duties, taxes, or fees applicable in their country.

We are not responsible for delays due to customs clearance or courier issues beyond our control.

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5. Returns & Exchanges

Please refer to our Return & Exchange Policy for details on eligible returns and exchanges. Items with cut lace, wear, or damage cannot be returned or exchanged.

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6. Intellectual Property

All content on this website—including images, logos, videos, product names, designs, and text—is the property of Wigs by [Your Brand Name] and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any of our content without written permission.

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7. Limitation of Liability

We are not liable for:
• Any damages caused by the improper use or application of our products.
• Allergic reactions or skin sensitivity—please conduct a patch test if you are unsure.
• Losses resulting from website outages, delays, or incorrect order submissions.

Our total liability for any claim related to our products or services will not exceed the purchase price of the product in question.

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8. Privacy

We respect your privacy. Your personal information is used solely for processing your orders and improving your customer experience. Please refer to our Privacy Policy for more details.

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9. Modifications to Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of the site constitutes your acceptance of the new terms.

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10. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

📧 info@luchizbeauty.com
📍 Birmingham, United Kingdom.